Email inbox must be cleared and answered by 6pm Daily EST
Welcome to the
VMA Admin Portal
Attendance & Cancellation Poicy
There are only 2 policies that you need to know for this position.
1. Attendance Policy
If a Student can't make it to their lesson....
They Must Email us 24 hours before their lesson.
Less than 24 hrs notice, the lesson will still be billed with no make-up lesson
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Notify us ONLY by Email
We do not accept calls, voicemails, texts, or in-person communication. This prevents any communication errors.
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You get 2 Makeup Lessons per semester. (There are 5 months per semester)
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Group classes cannot be rescheduled/refunded*
2. Cancellation Policy
If a Student wants to quit lessons....
They Must Email us by the 15th of the month
We need 15 days notice to cancel lessons. If we dont get proper notice, we will take them off the following month.
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Notify us ONLY by Email
We DO NOT accept calls, voicemails, texts, or in-person communication. This prevents any communication errors.
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If the student was part of a semester pre-paid plan. And cancels before their lessons are up, we will charge them 4 lessons worth, and refund them the difference
Details About our School
Name: Verellen Music Academy [Pronunciation: [VIR] - [ELLEN]
Who We Are: We are a music School that teaches music lessons
What do we Do?: We teach private music lessons (Guitar, piano, voice, drums etc..) and group cl
Where: 3244 Walker Rd Windsor Ontario Canada N8W3R8
Opening Date: June 2021
Phone Number: 519-397-0446
Email: info@verellenmusicacademy.com
Intro Video: https://youtu.be/pUpG5e7pzRQ
Video Walkthrough of Our School!
Admin/VA
Overview of the Position
Overview​
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Email inbox Cleared and Answered by 6pm Daily EST
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Process any changes in our Calendar System (My Music Staff)
Time: 1-2 hours per day Monday to Saturday
Location: Remote, Can be done Anywhere!
