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Email inbox must be cleared and answered by 6pm Daily EST

Desk

Welcome to the
VMA Admin Portal

Email Responses

Attendance & Cancellation Poicy

There are only 2 policies that you need to know for this position. 

Policies

1. Attendance Policy

If a Student can't make it to their lesson....

They Must Email us 24 hours before their lesson.

Less than 24 hrs notice, the lesson will still be billed with no make-up lesson

Notify us ONLY by Email

We do not accept calls, voicemails, texts, or in-person communication. This prevents any communication errors.

You get 2 Makeup Lessons per semester. (There are 5 months per semester)

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Group classes cannot be rescheduled/refunded*

2. Cancellation Policy

If a Student wants to quit lessons....

They Must Email us by the 15th of the month

We need 15 days notice to cancel lessons. If we dont get proper notice, we will take them off the following month.

Notify us ONLY by Email

We DO NOT accept calls, voicemails, texts, or in-person communication. This prevents any communication errors.

If the student was part of a semester pre-paid plan. And cancels before their lessons are up, we will charge them 4 lessons worth, and refund them the difference

Details About our School

Name: Verellen Music Academy [Pronunciation: [VIR]  -  [ELLEN]

Who We Are: We are a music School that teaches music lessons

What do we Do?: We teach private music lessons (Guitar, piano, voice, drums etc..) and group cl

Where: 3244 Walker Rd Windsor Ontario Canada N8W3R8

Opening Date: June 2021

Phone Number: 519-397-0446

Email: info@verellenmusicacademy.com

Intro Video: https://youtu.be/pUpG5e7pzRQ

Video Walkthrough of Our School!

About Our School

Admin/VA 
Overview of the Position

Overview

  1. Email inbox Cleared and Answered by 6pm Daily EST

  2.  Process any changes in our Calendar System (My Music Staff)

 

Time: 1-2 hours per day Monday to Saturday

Location: Remote, Can be done Anywhere! 

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Position Overview
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