Welcome to the
Ad Manager Portal
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Weekly Checklist
Answer all Calls before they get to voicemail
Respond to message and email leads within 15 mins
Complete all Daily Activities on Pipedrive by 6pm. (No Yellow or Red activities)
Sales Stats
This Month
About
our School
History of School
Name: Verellen Music Academy [Pronunciation: [VIR] - [ELLEN]
Opening Date: June 2021 (3 Years)
Who We Are: We are a music School that teaches music lessons
What do we Do?: We teach private music lessons and group classes
Tour the School: https://youtu.be/pUpG5e7pzRQ
Services & Pricing
1. Private Lessons:
- $55 per 60 mins | $32 per 30 mins
- Piano, Guitar, Singing, Violin, Drums, Ukulele, Bass Guitar
- Ages 4 & Up
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2. Small Child Group Lessons:
- 30 mins | $19
- Toddler Tunes & Music Munchkins
- Toddler Tunes: Ages 1 - 2
- Music Munchkins: Ages 3-6
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3. Older Group Lessons:
- 45 mins | $24
- Rockband, Musical Theatre, Glee Club​
- Ages 7 - 18
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4. P.A Day camps & Summer Camps
- $75 per Day
- Every P.A Day Once Per Month​
- Summer Camp: 3 Weeks in the Summer
- Ages 4 -13
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Basic Information
Address: 3244 Walker Rd Windsor Ontario Canada
Phone Number: 519-397-0446
Email: info@verellenmusicacademy.com
Website: www.verellenmusicacademy.com
Hours of Operation
Monday-Friday 3pm-9pm
Saturdays 9am-5pm
Closed Saturdays
Teachers/Instruments
Piano: silas, mark, Rita, Martin
Guitar: Silas, Mark, Martin
Singing: Jamie, Mark
Violin: Rita
Drums: Martin, Silas, Mark
Ukulele: Rita, Silas, Mark
Policies
Cant Make it to Lesson?
- Must email us 24hrs before lesson
- EMAIL ONLY
- You only get 2 Makeup Lessons per Semester
New Team Member Onboarding!
Hello.
WELCOME TO THE TEAM!
Onboarding Checklist
In order for you to get started making calls, please go through the following tasks. Once you have completed the tasks we will do a quick zoom call where you can demonstrate that you understand the basics!
Step 1:
1. Click to Watch the School Intro Video
2. Read & Understand the Position Overview & Expectations
3. Download and Login to the Software
Step 2:
1. Learn how to Speak with Clients
3. Get ready for "Mock Call" Test.
- We will simply run through a simple mock call, us pretending to be a client looking for lessons
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- Show us 'step by step' how to create a trial lesson in the calendar and THATS IT! You are ready to start making calls!
Sales
Overview of the Position
Your job is to answer leads and set them up with a trial music lesson!
Time: 1-2 hours per day Monday to Saturday
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Location: Remote, Can be done Anywhere!
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Software: My Music Staff, Pipedrive, Gmail, Openphone, Facebook Biz Manager,
Expectations of the Sales Position
No Call goes Unanswered. And new leads are answered within 15 mins.
Pipedrive is cleared by 6pm Daily.
No Yellow or Red Activities!
15 Sign-ups Per Month
1. If you are sick or unable to work that day. Please let us know by email, or Text. (My Internet was down is not an acceptable excuse)
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2. We have a "3 Strike" system. If you miss a day without letting us know, if there are any issues, you will receive a strike. This is an objective way for us to make sure that our clients are being answered.
The Software You Will Be Using
**For the login username and passwords, please message us**
